1.Who we are and scope
4A Business and Consultancy ("we", "us") is a Singapore company that builds and runs Where2Charge and EduFlow, and provides technology consultancy.
This policy covers the corporate website 4abnc.com and the enquiries you send us through it, by email or by WhatsApp. Our products have their own policies, which apply when you use them:
2.Data we collect
| Source | What we receive |
|---|---|
| Enquiry form | Your name, email address, company or tuition centre name, phone number if you give it, the topic you choose, your answers to the topic questions (such as your role or number of students) and your message |
| Email and WhatsApp | Your name, email address or phone number, and whatever you choose to write to us |
| Visiting the site | Standard technical data such as your IP address and browser type, which our hosting and font providers receive when your browser loads the page (section 4) |
Please do not send us sensitive data, such as NRIC numbers or health information, through the form or chat.
3.How we use it
- To reply to your enquiry and route it to the right person.
- To follow up on a demo, partnership or consultancy discussion you asked about.
- To keep a record of our business correspondence.
- To protect the website from spam and abuse.
We will only send you news or marketing if you ask us to, and you can stop it at any time.
4.Service providers
| Provider | What they do |
|---|---|
| Formspree | Receives enquiry form submissions, filters spam and forwards them to our email |
| GitHub Pages | Hosts this website; keeps server logs, including IP addresses, for security |
| Google Fonts | Serves the website's fonts; your browser's IP address is sent to Google when the fonts load |
| WhatsApp (Meta) | Carries messages you send us on WhatsApp, under WhatsApp's own terms |
We may also disclose data where the law requires it.
6.How long we keep it
| Data | How long we keep it |
|---|---|
| Enquiries and correspondence | 2 years after our last contact with you, unless you become a customer |
| Customer correspondence | While we work together, then 5 years for legal and accounting records |
| Form submissions held by Formspree | Deleted from Formspree within 90 days, after they reach our inbox |
7.Security
The website is served over HTTPS, the form is protected against spam, and access to enquiries is limited to the staff who handle them. No system is completely secure, but we take reasonable steps to protect your data and will notify you and the authorities where the PDPA requires it.
8.Your rights
Under the PDPA you may ask to see the personal data we hold about you, correct it, or withdraw your consent to our using it. You can also ask us to delete your enquiry. Write to us (section 11) and we will respond within 30 days.
9.Overseas transfers
Formspree, GitHub and Google process data outside Singapore, including in the United States. We use providers that protect data to a standard comparable to the PDPA.
10.Changes to this policy
We may update this policy and will change the "Last updated" date above when we do.
11.Contact
Data Protection Officer
4A Business and Consultancy
Email: enquires@4abnc.com
WhatsApp: +65 8168 3119
If you are not satisfied with our response, you may contact the Personal Data Protection Commission.